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NYC hotel uses sleep concierge
    2007-10-10 17:43:37     CRIENGLISH.com

NYC hotel uses sleep concierge



A New York City hotel is so determined to(1) make sure its customers get a good night's rest that it's got its own sleep concierge(2).

"I've learned a lot about sleep since I started this job," said Anya Orlanska, who four months ago took the job at The Benjamin, a hotel in midtown(3) Manhattan. "There are so many things that can be done."

The hotel, which created the position several years ago, is serious about its mission, offering customers a mattress(4) specifically created for the hotel and a menu of over a dozen different pillows including one with a speaker built into it and a cord that plugs into an iPod.

Guests also have the option of a before-bedtime massage and snacks believed to make you sleepy — for an extra charge.

"We've done a lot of research regarding sleeping, how to make people comfortable," Orlanska said in an interview Monday.

She said she's taken the hotel's different types of pillows — some made with buckwheat(5), others with down(6) — home with her to try them out for a couple of days.

"You have to experience it yourself to actually sell the product," she said.

The hotel guarantees customers will sleep as well at the hotel as they do at home, or they get a free night's stay. Room rates vary depending on the day of the week and the time of year, anywhere from a couple to at least several hundred dollars a night. In the time Orlanska has been there, no one's taken them up on it.

The reaction tends to be more like the one she got from a woman whose husband was a hardcore (7) snorer(8). The pillow they used was so effective at quieting him down, Orlanska said, that the woman wanted to buy it and take it home with her.

1. be determined to:坚决要做…

2. concierge::旅馆或公寓里协助客人搬运行李或提供服务的人员

3. midtown:市中心区的

4. mattress:床垫



Anya Orlanska在中心城曼哈顿本杰明旅馆工作四个月了,他说:“进入这行之后,我学习到很多有关睡眠的知识。在这方面的服务其实有很多可提高之处。”








中国国际广播电台 译

5. buckwheat:荞麦

6. down:绒毛

7. hardcore:绝对的,中坚分子

8. snorer:打鼾者



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